At Mentacy ,we are committed to protecting your privacy and ensuring that your personal data is handled responsibly. This Privacy Policy outlines how we collect, use, and safeguard your information when you use our digital wellness platform, including the Mind Space, Sleep Zone, Calm Core, and Inspire Space features.
1. Introduction
This Privacy Policy applies to all users of the Mentacy website, mobile application, and related services. By accessing or using our platform, you consent to the data practices described in this policy. We prioritize transparency and want you to feel confident in how your data is managed.
2. Information We Collect
We collect various types of information to provide and improve our services to you:
- Account Information: Name, email address, mobile number, password, and profile preferences when you register.
- Usage Data: Information about your interactions with the app, such as session durations in Mind Space, app usage patterns, and feature engagement.
- Health & Wellness Data: Sleep tracking metrics, meditation logs, and mood patterns, collected only with your explicit consent to personalize the Sleep Zone and Calm Core modules.
- Device Information: Device type, operating system, and unique device identifiers for analytics and troubleshooting.
3. How We Use Your Information
The data we collect is essential for delivering a personalized digital detox experience. We use your information to:
- Provide, maintain, and improve the Mentacy platform and its core modules.
- Personalize your experience by offering tailored insights, science-backed techniques, and relevant guided activities.
- Track your progress, issue achievement badges, and support your focus and balance goals.
- Communicate with you regarding updates, security alerts, and support messages.
- Analyze aggregated data to understand app performance and develop new features.
4. Data Security & Storage
Mentacy implement robust security measures to protect your personal information from unauthorized access, alteration, or disclosure. Your wellness and usage data are securely stored and are never sold to third-party advertisers or data brokers. We retain your data only for as long as necessary to provide our services or comply with legal obligations.
5. Your Rights & Choices
You have control over your personal data. You may have the right to:
- Access the personal information we hold about you.
- Request corrections to any inaccurate or incomplete data.
- Request deletion of your account and associated personal data.
6. Changes to This Policy
We may update our Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new policy on this page and updating the “Last updated” date. We encourage you to review this Privacy Policy periodically for any updates.
7. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your data, please contact us at:
info@mentacy.com